Air India — JESRT pnr cancelled without alternate arrangement

Team,

This is ridiculous service i have received by arbritarily cancellation of my ticket where i was accompanied with 2 child and a senior citizen from ccu to hyderabad on 25th dec, 21. You have done business over my money since last 2 month and without giving me any opportunity you have dropped my 7 calls after holding of 3 to 4 hour today intentionally to harass me and killed my valuable time over waiting. I am giving you last opportunity to rescahdule the flight 9ver same time. Your cheating baaz employee demanded the fare difference also during rescheduling which is completely unethical and i will definitely dragg you consumer forum if i did not get the compensation for my time spent and money spent for the proper rescheduling.

Your earliest confirmation in this regard is highly solicited.

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Air India customer support has been notified about the posted complaint.
Dec 14, 2021
Updated by Aditya De
Team,

This is ridiculous service i have received by arbritarily cancellation of my ticket where i was accompanied with 2 child and a senior citizen from ccu to hyderabad on 25th dec, 21. You have done business over my money since last 2 month and without giving me any opportunity you have dropped my 7 calls after holding of 3 to 4 hour today intentionally to harass me and killed my valuable time over waiting. I am giving you last opportunity to rescahdule the flight 9ver same time. Your cheating baaz employee demanded the fare difference also during rescheduling which is completely unethical and i will definitely dragg you consumer forum if i did not get the compensation for my time spent and money spent for the proper rescheduling.

You are requested to arrange proper accomodation for lodging and reschedule the flight accordingly over any class of yourbchoice within the same day since i have one senior citizen and 2 child below 6 yr old. I have called 7 times today and your executive dropeed or disconnected my call in the name of waiting or transferring the call intentionally. You must be facility to ringback for the dropped call which was absent in the whole day. So in this scenario, i am again requesting your good self to arrange alternate flight on same day and arrange proper lodging fooding during the transit.

Your earliest confirmation in this regard is highly solicited.

[protected]
[protected]
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