Air India — misconduct of airlines staff on 5.419

Address:

Bawana road, New Delhi, Delhi, 110085

I was standing in a line at for about 45 minutes at h counter of indira gandhi international airport on 5.4.19. I noticed after 30 minutes of standing the line, the counter staff has started ticketing for passengers from other counter when i objected it he informed this counter is exclusive for some tour group. When i said than you would have announced it or might have displayed this information. The staff of air india started soughting on me. And said we work like this only and you can complain where ever you want.
I have been made standing on the line after displacing from some other lines by air india staff only.
This is a gross misbehaviour. A suitable action on the staff must be taken. Because this type of behaviour for international flights are also effecting the name of country.
More trained and professional staff must be recruited and placed for this type of work.
To keep pride of the country up.