[Resolved] Air India — my return journey ticket cancelled by air india without any intimation | |
I had booked a return ticket for hk - mumbai. I had travelled on 25th oct from hk to mumbai. Now when i m trying to check my pnr on air india website for return flight on 3rd nov its showing invalid pnr. When i called customer care they are saying ur booking is cancelled. How could they cancel my booking without any intimation and without any reason? How am i supposed to travel? I had paid for the flight and now they are telling me booking is cancelled. Is this some kind of a joke? I haven't got any email message or call from air india regarding the cancellation. I need immediate explanation in this regard. What am i supposed to do now? Was this information helpful? | |
Oct 29, 2019 Complaint marked as Resolved my complaint is not yet resolved. how can you mark it resolved ? Air India customer support has been notified about the posted complaint. | |
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What kind of services air india provide it is pathetic. I national carrier is always do something which makes people offened really.
I really want to highlight this services of airindia which made me really loosing my mind.
They say boarding get close after 20 min of expected time of departure it was 4:30 and flight has to depart at 5:10am i do still have time to board it it is my headache how ill do but i can… and guess what when i reached near the gate to board my plane. They just started to scan the tickets of guest to get them into plan….. I was freaked out like really you are not allowing us to board and see now just u guys started letting guest go inside the plane…….
Really m really really offended with the services of air india.
There should be a reason to reshedule a flight and there should be a call made to us. Last time when i booked this flight i got the message a day prior stating flight is delayed and will depart by 6:00
and this time when i booked it is 6:00 and later it resheduled to 5:10.
Please see into the matter. And i am asking for the refund for such inappropriate behavior of staff..