Air India — Name modification

Address:Air India Delhi

Dear Sir / Madam,

I am writing to you to raise an issue about: Airline Tickets and Fares

The issue that I have experienced was: I booked an AirIndia ticket via Trip.com 28.10.2021 Rome to Amritsar

When I received my ticket on my email I noticed that my name was on the wrong place on the ticket so I immediately contacted trip.com and they told me there was nothing we could do. Please contact the airline directly.

My real full name is Davinder Singh and my last name is Syan and same on the passport too,

but my full name on the ticket is Syan and my last name is Davinder Singh which is completely wrong.

I requested Air India several times and they said we can neither change the name & Air India Customer Care told me that we have no guarantee that. they will let you board or not at airport.

It occurred on: 11/10/2021

Please write my name in the correct place on the ticket so that I do not face any problem Boarding Time at the airport.

Please solve my this complaint before 28th October 2021 then I can easily boarding

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Davinder Singh Syan

: PNR :- JWDGY
:

Grundweg, 10
Münchenbüchsee
3053 Switzerland
+2 photos
Was this information helpful?
No (0)
Yes (1)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3151
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information