Air India — no help available over landline[protected] it is never attended.

Address:

New Delhi, Delhi, DELHI

I had booked 4 tickets for 5th june 2018 from trivandrum to delhi. But due to death of my close relative, it was cancelled and a fresh ticket was booked. So i have a query regarding waiver of charges. I tried to contact air india safdarjung office landline[protected] on 09.06.2018 during office hours at least 50 times. The bell went on ringing but no body attended the phone. Also so many landline contact nos. Available on the site of air india do not exist presently. Do i need to travel 100 km for my queries. Toll free no also failed to answer/guide me properly.