Air India — non cooperative staff

Address:

Chandigarh, Punjab, 160055

I had a air india flight ai813 from chandigarh to pune at 9.15 on 01.06.18. I was traveling with my 3 yr old son. I was comming from patiala and due to farmers agitation against goverment and traffic on new opened toll plaza on chandigarh patiala road, i was little late but still after scanning my bags at airport i reported the air india counter at 8.35. I had the web checking boarding pass. But air india employee mr. Sandeep told me that he couldn't allow me to board the luggage and i could take only my hand bag. I told him the reason why i was late, i requested him to send my luggage in next flight. But he refused. He wasted the time and then said he couldn't allow me to board. I was feeling so helpless. I requested alot but no use. Other flight like indigo jetairway always cooperate with their passengers, the make need full arrangements for late passengers. I could board the flight but due to non cooperative behavior of mr sandeep i couldn't. Air india should compensate for this non cooperative behavior