[Resolved] Air India — refund fraud

2 Reviews
Baramulla, Jammukashmir, India
 aazimaazim on Nov 19, 2018
I had booked a ticket with the air-india through yatra, which got cancelled by the airlines due to some technical issue in the aircraft and full refund was assured, but whenever i contact yatra they tell me that they have initiated the refund request with the air-india but haven't got any response from the them, whereas air-india is telling me to get the refund from yatra as the airport authority have marked the ticket for full refund some 15 days ago. The ticket amount was 17000+ and i am being pushed from air-india to yatra to air-india. Moreover, when i call airindia the customer care executive talks like he has paid that amount for me and shouts at me like hes the boss (Rude and arrogant).

refund fraud
Complaint marked as Resolved 2018-12-04 13:27:58

Complaint Status

[Nov 19, 2018] Air India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


I and my family arrived at Mumbai by flight number AI 569 on 15/11/2018 at 9am on the 6:20 to 8:10 am flight.

My son kept the MiA2 mobile inside the front packet (used for keeping magazines) on the seat 16F.

Kindly help us retrieve the mobile.

For contact information, please refer my PNR number.. ( HDF90 )

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    Air India - refund fraud