[Resolved]  Air India — Refund not received after 4 months

Address:

H.no283 Block-C Bengali colony Naveen place, Jharoda road Najafgarh

Traveller name-karun sagar
Date of travelling -16 april 2020
From delhi to agartala
E ticket no.[protected]
Domestic flights
Apllied for refund 4 months ago but not yet got the refund in my bank account
Although i received email from air india on 25 july that refund initiated..
I called on every helpline number of air india but no response received regarding the issue...
Email on [protected]@airindia.in but they never replied....
They simply said that status showed refunded... But i don't receive the amount yet... Nor they provide information about refunded amount and refund date transaction i'd of refund..
Kindly resolve the issue....