Air India — refund of excess charges for air tickets from delhi to bengaluru

Address:Karnal, Haryana, 132001

Dear sir,
This is to bring to your kind notice that i booked air india air tickets online from air india site from delhi to bengaluru and return vide booking reference no (Pnr) j1gf8 (Ai), ticket no[protected] and[protected] on 18th feb.2019. I paid rs. 70874/- (Rupees seventy thousand eight hundred and seventy four) online. There appears to be overcharging of rs. 2084/- due to wrong calculations by the software.
The details shown n the ticket are:
Fare
2 adults @inr38600 — inr 77, 200/-
Surcharge_
Surcharge (Yr) — inr 400/-
Tax — inr 3124/-
Goods and services tax interim (K3)
Exchanged etr additional collection amount — inr 70874/-
Base fare amount difference — inr 17184/-
Total change fee — inr 5250/-
Total new ticket amount — inr 70874/-

I submitted my air tickets to our office for reimbursement and they have pointed out that an excess amount of rs. 2084/- i. E per ticket rs. 1042/- has been charged by air india (Inr 77, 200+inr400+ inr3124+inr5250 - inr 17184) = inr 68790/- should have been charged but actually inr 70874/- have been charged. So it is requested that an amount of inr 2084/- (Rupees two thousand and eighty four) may be remitted/refunded back to me.

Regards
From:
Dr. S. S. Thakur
Icar - emeritus professor
Animal nutrition division
National dairy research institute, karnal
Mob. [protected]
Haryana, 132 001
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