Air India — refund of excess charges for air tickets from delhi to bengaluru | |||
Dear sir, This is to bring to your kind notice that i booked air india air tickets online from air india site from delhi to bengaluru and return vide booking reference no (Pnr) j1gf8 (Ai), ticket no[protected] and[protected] on 18th feb.2019. I paid rs. 70874/- (Rupees seventy thousand eight hundred and seventy four) online. There appears to be overcharging of rs. 2084/- due to wrong calculations by the software. The details shown n the ticket are: Fare 2 adults @inr38600 — inr 77, 200/- Surcharge_ Surcharge (Yr) — inr 400/- Tax — inr 3124/- Goods and services tax interim (K3) Exchanged etr additional collection amount — inr 70874/- Base fare amount difference — inr 17184/- Total change fee — inr 5250/- Total new ticket amount — inr 70874/- I submitted my air tickets to our office for reimbursement and they have pointed out that an excess amount of rs. 2084/- i. E per ticket rs. 1042/- has been charged by air india (Inr 77, 200+inr400+ inr3124+inr5250 - inr 17184) = inr 68790/- should have been charged but actually inr 70874/- have been charged. So it is requested that an amount of inr 2084/- (Rupees two thousand and eighty four) may be remitted/refunded back to me. Regards From: Dr. S. S. Thakur Icar - emeritus professor Animal nutrition division National dairy research institute, karnal Mob. [protected] Haryana, 132 001 Was this information helpful? | |||
Air India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
9%
Complaints
3149
Pending
0
Resolved
294
View all 3149 Air India reviews & complaints
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
View all Air India contact information
Post your Comment