Air India — Regarding not getting tickets

Tried booking tickets from air india website, and paid through upi, the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their end. I want to get my refund back.
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Have you received refund from them?
I am facing similar issue now. I have done UPI transaction but tickets wasn't booked/recieved any confirmation email but money deducted from account

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