[Resolved]  Air India — tickets booking failed but money deducted from bank account.

On 24th october 2019 i was trying to book my tickets from air india app and when i was redirected to the payment menu, i paid through h. D. F. C bank netbanking. Then ‘suddenly i was prompted up with the message saying that my tickets were not successfully booked. I even got message from my bank regarding deduction of amount from a bank account. The passenger details for whom i was trying to book tickets are
1. Satinder kaur
2. Sukhpal singh
I was trying to book tickets from delhi to amritsar of time around 8 a. M on 28th october. My p. N. R number is z512g. I have even sent a mail to airindia customer [protected]@airindia.in but till today i have not even received any revert from them. If i call any of their customer representative, they are like we can’t help you, you need to write an e-mail to air india for resolving this complaint. Total money deducted was ₹7205.80. Transaction reference number is[protected].