Air India — To return my baggage payment as I faced many health related issues while catching my flight


I am amandeep kaur gill, my flight no: AI 306,
Boarding no:0100, dated: 02 march 2023,
boarding timing : 22:00, gate no: 19
On 2nd march 2023, I had very bad experience travelling through the air India. I reached at airport at 9 pm, i was at boarding counter around 9:20 pm, then they done all weighting n tagging the bags. As we have two extra bags for which they said we have to pay on the another counter overthere. My husband went to baggage payment counter, but they took long hours to complete all the process, due to which we got too late to catch our flight. Person on the boarding counter putting soo much pressure on me, due to which i got worried.As my husband return after payment, boarding persons told as to run along with them. As i ran to catch my flight i got panic attack, higher my blood pressure, in whole flight from Delhi to Tokyo i got severe unstoppable cough, fever, high blood pressure, my health got upset. here my doctor also advise me bed rest due which my work also suffer. As i feel issues related to my health safety so i want you to refund my baggage payment due to which we got late and i have face soo many health issues. as you are one of top company and don't want to loose the customer trust
+2 photos
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information