Air India — unprofessional behaviour by crew

1 Review
Delhi, Delhi, India
 Girishnaudiyal on Dec 29, 2017
Cabin crew were two young boys out of which one was very unprofessional. He was looking arrogant, not listening to the requests of the passengers. Water was not being served. One strange thing was that they served dinner first and drinks afterwards. They were in such a hurry that they did not asked all passengers for drinks. Wine was not being served. (As if they were savings drinks for themselves). Pillows and blankets were not provided even after request. Absolutely unprofessional attitude. Tea stuff was served with dinner but the water was cold one. When asked for hot water, they refused and said, it is not available. How can one have tea in a cold water? In all, absolutely un professional attitude and not expected from a flight crew when others give a smiling service.
Main crew ms. Chandrakanta had changed her dress before de boarding of passengers and in stead of wishing, they were chatting at the exit gate. Very casual approach. Smile was not visible at any face as if they were obliging us. A govt. Servant like attitude. Totally un-desirable.

Complaint Status

[Dec 29, 2017] Air India customer support has been notified about the posted complaint.
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