Air Pegasus — Money not refunded after cancellation of flight

Address:560100
Website:www.cleartrip.com

We had a flight on 29th october 2016, but we got a mail on 30th september 2016 that the flight got cancelled by air pegasus airlines. The airlines didn't inform us through our contact numbers and because of that we faced a lot of problem in our journey.

In that flight cancellation mail, it was written that our money will be fully refunded as the flight was cancelled by the airlines. But till now we didn't get any refund amount.
We tried contacting the customer service regarding refund process, but no one is receiving the call. Every time the call goes on hold and no customer service person is taking the line.
This is highly disappointing. Please take this matter as soon as possible and refund our money otherwise we will file a case for this matter.
Was this information helpful?
No (0)
Yes (0)
Air Pegasus customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air Pegasus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    65
    Pending
    0
    Resolved
    4
    Air Pegasus Phone
    +91 80 4900 6200 [Complaints]
    +91 80 4740 6241 [Bangalore]
    +91 47 1250 7488 [Trivandrum]
    Air Pegasus Address
    India
    View all Air Pegasus contact information