Air Pegasus — Money not refunded after cancellation of flight | |||||
We had a flight on 29th october 2016, but we got a mail on 30th september 2016 that the flight got cancelled by air pegasus airlines. The airlines didn't inform us through our contact numbers and because of that we faced a lot of problem in our journey. In that flight cancellation mail, it was written that our money will be fully refunded as the flight was cancelled by the airlines. But till now we didn't get any refund amount. We tried contacting the customer service regarding refund process, but no one is receiving the call. Every time the call goes on hold and no customer service person is taking the line. This is highly disappointing. Please take this matter as soon as possible and refund our money otherwise we will file a case for this matter. Was this information helpful? | |||||
Air Pegasus customer support has been notified about the posted complaint. | |||||
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