[Resolved] Aircel — 9 Rs. Daily internet pack 65 mb

Lakshya57

from Ringas, Rajasthan

Address:

Jaipur, Rajasthan, 302002

I have activated rs.9 daily internet pack of 65 mb. For deactivation of the same i have called customer care. They said that they will send a no. To deactivate it. But they didn't. Now your customer care service is not available due to heavy data trafic. Please tell me how to deactivate it. It is getting renewed everyday. This problem is not the first time with your company. You are not supposed to follow such dirty business practices. If you can't resolve the problem, please tell. Otherwise i have to go consumer court.

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May 23, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Aircel Customer Care's response Dear Customer (Lakshya57),

We are forwarding your issue to our team. Meanwhile, kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount:
Date of Birth:
Complete Address:

Thanks and Regards,
Aircel Social Media Team

Verified Support

Apr 21, 2017

Aircel Customer Care's response Dear Customer (Lakshya57),

We would like to inform you that RAJDECPI9 pack has been unsubscribed from your number, as per your request.

Thanks and Regards,
Aircel Social Media Team

Verified Support

Apr 22, 2017

Aircel Customer Care's response Dear Customer (Lakshya57),

As conveyed to you earlier, the pack has been unsubscribed from your number. Please cross check the same.

Thanks and Regards,
Aircel Social Media Team