[Resolved] Aircel — About Aircel customer care executive

Saran Kumar0321

from Avinashi, Tamil Nadu

Address:

Ariyalur, Tamil Nadu, 621704

Dear member.

I called & complaint for not getting unique code for port service. 2nd call I made for complaint about not getting complaint register no.during the call the executive said we have sent SMS but nothing I received. But I when I send SMS from network they deduct INR.1/sms. For this executive said that I'm lying and one of the other guy spoke bad word called "mairu". And asked to break the mobile. Excellent service by Aircel.

I don't have any register no. For the complaint only by oral on call they said.

I wanna complaint on the executive for speaking in such way.

Incident happened on 25 Dec 2016 around 10 to 11pm

Thanks/regards

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Feb 11, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

Aircel Customer Care's response Dear Saran Kumar0321,

We apologise for the inconvenience caused. Please share the name of the executive so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 05, 2017

Aircel Customer Care's response Dear Saran Kumar0321,

We would like to inform you that UPC code for your number is DT854465 and the same is valid till 12-Jan-2017.

Thanks and Regards
Aircel Social Media Team