Aircel — about o[censored]pc

I am facing many problems due to aircel network. I am disconnected from many days. I tried many times to port my number [protected]. I send massage. But i haven't got yet upc. Plz provide me upc to port another network. I used this network since 2006 a. D. It was my bad luck that aircel network is out of service. I am facing many problems such as receiving many massages from bank, electricity board, lic etc. I am unable to change my aircel number [protected]. I had given this number in my epf from too. So, it is very tuft to change with a new number. I had sent port massage 3 times on 23/2/2018. Buti had not given upc. But a massage came from customer care when i sent the first massage. The massage was "dear customer, please send the request in the below format. Port after that i again send two massage but it didn't work. Then i once again sent a massage on 25/2/2018. Now i am waiting for upc these days. But it is too late. So, please kindly help me to get the upc. It is my simple request to you. Have a nice day.