[Resolved] Aircel — activation of vas services without users knowledge | |||
I dont activate any vas services but my balance is cutting down every month since past 6 months and i deactivated after knowing of my num vas services but again activated other vas services... I filed a complaint in customer service but of no use... Nw im done with aircel services... Lost all its reputation so gaining profits in this stupid ways... Hell with this telecom service Was this information helpful? | |||
Feb 2, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 02, 2018 Aircel Customer Care's response Dear Customer (Lavanya Banela), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Jan 02, 2018 Aircel Customer Care's response Dear Customer (Lavanya Banela), We have checked the account and found that the missed call alert service had been renewed on 28th Dec’17 for which Rs 35/- got debited from your account and the service was activated in your account on 13th Nov’17 based on your consent. We would like to inform you that service has been already deactivated and we regret to inform you that any waiver in this regard cannot be processed. Warm Regards, Aircel Social Media Team | |||
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But upc code is not generated.
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We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.
Warm Regards,
Aircel Social Media Team
We hope that our team got in touch with you and shared all the requisite details.
Warm Regards,
Aircel Social Media Team