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[Resolved]  Aircel — Fraud with me

Address:Jaipur, Rajasthan, 303702
Website:indian consumer compalint

Why redues my balance without any service..
I received my a call from customer care than say your call is low active (Rajpms27) service but against reduees my balnce and now my cll rate is high charge... I don't know how... But i want to my balance 89 rupes only
And lst think my customer care call is block whyoof
And mosttly ignor my probleem and last time am visit aircel store there no solve my problem and say thatt you visit jaipur head office
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May 31, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Aircel Customer Care's response Dear ravi01233,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Thanks and Regards
Aircel Social Media Team
Apr 29, 2017
Updated by ravi01233 My aircel no. Is [protected]
Dear sir,
I also note down many compalint but do notaction in my compalint against my compalint active service why...????
I don't know how but actually i'm want to my redeem balance nobody help me aircel store ... extra
If you concern my alternate no. Is [protected]
Apr 29, 2017
Updated by ravi01233 Dear sir,
My aircel no. Is [protected]
Dear sir,
I also note down many compalint but do not action in my compalint against my compalint active service why...???
I don't know how but actually i'm want to my redeem balance nobody help me aircel store... Extra
Mostly my call is ignor and last three days is block my calls in customer care call center..
And ingnor my calls not provided information in airecel store say you visit aircel head offfice why???
If you concern my alternate no. Is [protected]
Verified Support
Apr 29, 2017
Aircel Customer Care's response Dear Customer (ravi01233),

We are forwarding your issue to our team. Meanwhile, kindly share with us the screenshot of the message received upon deduction.

Thanks and Regards,
Aircel Social Media Team
Verified Support
Apr 29, 2017
Aircel Customer Care's response Dear Customer (ravi01233),

We would like to inform you that waiver of Rs.89 for RAJ121STD89 has been posted in your account.

Thanks and Regards,
Aircel Social Media Team
Verified Support
May 04, 2017
Aircel Customer Care's response Dear Customer (ravi01233),

We would like to inform you that waiver of Rs.89 for RAJ121STD89 has been posted in your account.

Thanks and Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

For the past, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive.
on Phone no [protected]
Reply
Aircel Customer Care's response, Apr 28, 2017
Verified Support
Dear Dhanpal Gusain,

We would like to inform you that the deactivation code for NDAIRPI2 is *121*0200#.

Thanks and Regards,
Aircel Social Media Team

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