[Resolved]  Aircel — aircel aircel not providing unique porting code

Address:Jaisalmer, Rajasthan, 345001

Hi sir,

I am trying to change from aircel to other company as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code after 40 to 50 times by last 10 days doing mnp msg, but message in not sended, it shows error. Aircel guys please send me upc. As i am in dead zone of your coverage area. I am cut off from my family from last 10 days. Please send upc code on my mobile, so that i can get better network and connect to family.

Thanks,
Prem puri goswami
Mobile no. [protected]
E-mail id - [protected]@gmail.com
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Feb 28, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Aircel Customer Care's response
Dear Customer (prem puri),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:

The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 16, 2018
Aircel Customer Care's response
Dear Prem,

As per our team, We would like to inform you that our team tried to get in touch with you but couldn't get through so kindly provide us your Alternate contact number for further assistance.

Warm Regards,
Aircel Social Media Team
Jan 16, 2018
Updated by prem puri
My alternate no.is +[protected]. Please do the needful at the earliest.

Jan 17, 2018
Updated by prem puri
Sir, my alternate no. are [protected]. It is requested to please contact on this no. and provide UPC code, so that i can connect to family as my original no. is not getting network at all.
Verified Support
Jan 17, 2018
Aircel Customer Care's response
Dear Prem,

Please share your alternate number with us through private message.

Regards,
Aircel Social Media Team
Verified Support
Jan 27, 2018
Aircel Customer Care's response
Dear Prem,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
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