[Resolved] Aircel — aircel-complaint-not using aircel postpaid but now received a message that "advocate notice will be generated due to non payment' | |||||
Hi Am imdath am using aircel prepaid [protected]. From my knowledge i didn't ever used aircel postpaid. After seeing this message i remember that two or three years back for my friend i have taken and gave aircel postpaid on behalf of him under my proof. He only used aircel postpaid i didn't even don't know what number it is. Once he met with accident and died, i said many time to rep who called me at that time. How i can bear that amount. Today received message that gonna taking advocate notice against me. Please concern team get in to this issue and try to clear. If anything detail needed please call me and i will give. Was this information helpful? | |||||
Oct 26, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 25, 2017 Aircel Customer Care's response Hi Customer (rabamesh), We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue: Screenshot of messages: Warm Regards, Aircel Social Media Team Verified Support Sep 25, 2017 Aircel Customer Care's response Hi Customer (rabamesh), We would like to inform you that our executive tried to reach you, however, the call was not answered from your end.Further, we request you to share your alternate number and a convenient time for the call back so that we can assist you accordingly. Warm Regards, Aircel Social Media Team | |||||
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For your reference i have attached the screen shot message.
Please check and clear it.
I can't bear some one bill on my head.
Thanks for reaching out to us. Please share your Alternate phone no. so that our team can assist you.
Thanks & Regards
Aircel Social Media Team