[Resolved] Aircel — aircel doesn't let me send port sms on 1900 | |||||
I have tried to send sms for mnp to 1900 but it wont send sms. I even checked sms center number and sent sms to other numbers and it send sms to all numbers except 1900. Help me what should i do. I want to port to airtel, but it won't be possible cause i cant send sms to 1900 because aircel wont let me. I even tried to call customer care on 198, 121 and [protected] but call doesn't connect or is busy. Please help. I need upc to port to airtel. Was this information helpful? | |||||
Sep 19, 2017 Complaint marked as Resolved I didn't got any call whether my problem was solved or not, only complain token sms. But after sending port sms at 1900 at 12:30am it got sent and I got my UPC code. So thanks consumercimplaints.in for helping me solve my problem. My airtel card is up and running after 4 working days excluding sunday. Aircel customer support has been notified about the posted complaint. Verified Support Sep 12, 2017 Aircel Customer Care's response Hi Customer(mohitpatel09), We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue: Screenshot of error: Format of sending SMS: Warm Regards, Aircel Social Media Team Verified Support Sep 13, 2017 Aircel Customer Care's response Hi Customer(mohitpatel09), We would like to inform you that as per system checked SMS has been sent successfully to you. Warm Regards, Aircel Social Media Team | |||||
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We are forwarding your concern to our team. Meanwhile, please share if received any message upon deduction.
Warm Regards,
Aircel Social Media Team
We would like to inform you that Rs 14 have already refunded on 9th Sept, 2017 and there no new deduction has been found after the refund.
Warm Regards,
Aircel Social Media Team