Aircel — aircel number port issue

Address:

Chennai, Tamil Nadu

Dear aircel team,
I am using aircel for more than 5 years and now am forced to change to other networks for aircel network issues.

I am sending sms in below format port [protected] to 1900 number. I am not getting any reply. However for every message i sent amount of one rupee is deducted from my balance.

Currently the message is not even sending. It is getting failed though i have full signal strength.

Please help me to get the code for porting.

My alternate number is [protected].