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[Resolved]  Aircel — aircel sim is not working. no network

I am using an aircel sim from many years but it is not working since 2 weeks. Network is totally absent. I am staying in udupi and there is no aircel office near to udupi and mangalore. That number is very important. Please resolve my problem soon or else send me portal id. There is no aircel tower in udupi i guess. Please send the portal id to my e-mail
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Jan 31, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Aircel Customer Care's response Dear Customer (Shweta hegde),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Verified Support
Dec 23, 2017
Aircel Customer Care's response Dear Customer (Shweta hegde),

As per our team, informing that our team tried to contact you but the number was not reachable. So, kindly share an alternate number to cross check.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

I went to Aircel Office at Baruipur on 13/12/17...They said though the Sim is Active..All other service has been deactivated for not recharging..Since the number of the Sim is not common..I need to pay Rupees 1800 to get back this number...The Sim is in my name...What will I do now?How much should I need to pay to get back the sim.
Reply
Aircel Customer Care's response, Dec 20, 2017
Verified Support
Dear Shubhrodeep,

Please share the following details so that we can look into the matter:

Aircel number:
20 digits SIM number:
Registered name for this connection:
Alternate number:

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 28, 2017
Verified Support
Dear Shubhrodeep,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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