[Resolved] Aircel — auto deduction again

Suvo07

from Kolkata, West Bengal

Address:

713144

Again 35 rs deducted without any knowledge of mine.
No cause not any possitive responce. Previously I complained about same fact twice. And last time 7 rs deducted but I dnt informed.
And customer care feedback once again we are going through system upgrade.
Disappointing servics.
Do the needfull.

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Nov 20, 2017

Complaint marked as Resolved

Nothing they just make us fool. No mail no text nor any call..

Aircel customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by Suvo07 Still I am waiting for my money. They just want to still money from us. This is not a good business tactics.

Verified Support

Nov 23, 2017

Aircel Customer Care's response Dear Customer (Suvo07),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Nov 27, 2017

Aircel Customer Care's response Dear Customer (Suvo07),

We would like to inform you that as per your request, INR 35 posted to your number and VAS has also been deactivated.

Warm Regards,
Aircel Social Media Team