[Resolved] Aircel — Autorenewal of internet packs

pranav13

from Vasai-Virar, Maharashtra

Address:

Pune, Maharashtra

I have activated pocket internet pack24 on aircel no. But at time of deactivating it is saying to dial *121*2401# to deactivate which is not working ussd.
i have also tried calling to 198. still i am facing the same problem .It is getting activated automatically
tell me how to deactivate it bcz it is very irritating.
Also tell me a general way to deactivate any service that is currently being activated

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Feb 4, 2017

Complaint marked as Resolved

thank u for deactivating. I always wish there will be one special ussd for deactivating any subscribed pack. Thanks for resolving my issue and hope u will consider my suggestion according to your convenience.

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Aircel Customer Care's response Dear Pranav13,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can assist you in best possible manner.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Feb 03, 2017

Updated by pranav13 my mobile no. is [protected]

Feb 03, 2017

Updated by pranav13 thank u for response

Verified Support

Feb 04, 2017

Aircel Customer Care's response Dear Pranav13,

We would like to inform you that the internet pack24 has been deactivated from your number ([protected]) as per your request.

Thanks and Regards
Aircel Social Media Team