[Resolved] Aircel — balance cut without reason

 
1 Review
 rishubham on Jan 3, 2018
Yesterday my main balance had been cut without any reason. They activated any services which i does not how activated and now when i call to 198 they does take my call i tired more than 30 times but they does not pick my phone. My number is [protected]. After 1/2 months they cut down balance without any reason and did not pick my phone. Please see my request.

balance cut without reason
Complaint marked as Resolved Feb 22, 2018

Complaint Status


[Jan 03, 2018] Aircel customer support has been notified about the posted complaint.
Verified Support
Aircel Customer Care's response, Jan 04, 2018
Dear Customer (rishubham),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Aircel Customer Care's response, Jan 08, 2018
Dear Customer (rishubham),

As per our concerned team, informing you that Rs 20/- will be refunded to your account within next 48 hours.

Warm Regards,
Aircel Social Media Team
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    Aircel - balance cut without reason