Aircel — balance not recvd after successful recharge | |||
On my no. [protected] on 10.04.2015 I ve received a message from aircel regarding talktime offer ie; 85 talktime on recharge of 65. I ve done it in morng hrs, i ve received 85 rs. I repeated the recharge again in the evening, the recharge was showing successful but no balance received. I called customer care but got no positive response. The TXN no. for the recharge is BHR[protected] .pls look into the issue. Was this information helpful? | |||
|
Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Atul,
Our team contacted you and as you had been already
posted the benefit of first recharge on the other hand you were not
eligible for second offer, hence we credited rs.55 excluding taxes.
Our team contacted you and as you had been already
posted the benefit of first recharge on the other hand you were not
eligible for second offer, hence we credited rs.55 excluding taxes.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10590
Pending
1906
Resolved
5247
View all 10590 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in