[Resolved] Aircel — bill payment pending

Abinaya Raman

from Bengaluru, Karnataka

Address:	560070
Website:	coogle chorme

Dear sir

I wish to inform you past 4 year onward am using aircel postpaid sim last 3 month am not able to pay the bill amount due to personal problem not much amount only rs.1500 /- & also the sim was automatic disconnected am planning to pay by monday 20.11.17 but today one of the customer contact me in my another number she saying before 2pm payment not paid they will file the case against me in court how it can do without message / call before day / no reminder msg & call am requested please give me little time by monday without fail i will pay.
The customer find one of my number & contact me today why not before last 2 days back they not contacted without any reminder call / message they will take legal action am not said i cannot pay. Surely i will pay 20.11.17 in this matter am really disappointed its not good for aricel customer

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Dec 20, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Aircel Customer Care's response Dear Customer (Abinaya Raman),

Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We request you to visit your nearby Aircel store and pay the pending amount over there and please let us know in case you face any further issue regarding Aircel services.

Warm Regards,
Aircel Social Media Team