[Resolved]  Aircel — blocking of phone number

Sir
I have lost my mobile phone.
When i call customer care they asking me stuped questions like when you last recharged your phone (Number), my balance. They have also asked me on whose name sim was issued on which i replied correctly, but they are saying that address that you have provided is not matching, i cant understand why there are saying this because i have said address that was given in voter id card and when i purchased sim card i have given voter id card as address proof. The sim was issued on my mother's name. I have also with me complaint diary of my lost mobile phone. Therefore, i
Kindly request you
Block my aircel number as soon as possible. I am eagerly waiting for your reply.
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Oct 3, 2017
Complaint marked as Resolved 
I went to Aircel store and they replaced my SIM by charging 50 rs.
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Aircel Customer Care's response
Dear Pankaj Choraria,

Kindly share the following information (of the owner of the connection) to confirm your identity so that we can forward your request (to block your number) to the team:

Concerned Aircel no.(that you want to block):
A Contactable number (if [protected] or any other number):
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:

Warm Regards,
Aircel Social Media Team
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