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Aircel

Aircel — Bogus/Undue charges

Address:Jaipur, Rajasthan

Sir, undue charges in view of Tiny TV 50 and Vtalkies 30 of Rs. 50 and Rs. 30 have been charged against [protected] for the month of March. We did not opt for any such services. Instead we asked to deactivate the service as soon as we were informed. We received the successful deactivation message as well but still we have been charged. We informed the customer care also on 30 March 2015, against reference no.[protected] and they asked us to wait for 48 hours. But the problem was not resolved. This is a serious act by the company. Kindly do the needful as soon as possible. Please expedite the process. Thanking you.
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Comments

Sir, undue charges in view of Tiny TV 50 and Vtalkies 30 of Rs. 50 and Rs. 30 have been charged against [protected] for the month of March.
We did not opt for any such services. Instead we asked to deactivate the service as soon as we were informed. We received the successful deactivation message as well but still we have been charged.
We informed the customer care also on 30 March 2015, against reference no.[protected] and they asked us to wait for 48 hours. But the problem was not resolved.
This is a serious act by the company. Kindly do the needful as soon as possible.
Please expedite the process.
Thanking you.
Reply
Hi Deepak, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Reply
Hi Deepak, ,

waiver of Rs 80 was processed for your account, will reflect in your next bill.
Reply

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