[Resolved]  Aircel Company — ndmc auto activation

Address:New Delhi, Delhi

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2.
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Aug 29, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Aircel Customer Care's response
Dear Customer(mini[protected],

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Jul 25, 2017
Aircel Customer Care's response
Dear Customer(mini[protected],

We would like to inform you that, as we have checked and found you have been charged Rs 2/- for Auto Renewal data pack on a daily reactivation basis. We have deactivated the same from our end. Hence, charges found are correct and no waiver is applicable.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

My name is Shorya Tyagi and I recently lost my mobile phone, bearing the aircel SIM card with number [protected]. Kindly block the number, I have also lodged my complaint SO No: 430/2014 Delhi Police and LR No: 1187080/2017 the date of complaint is 18 July 2017.
Aircel Customer Care's response, Jul 25, 2017
Verified Support
Dear Shorya Tyagi,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 3, 2017
Verified Support
Dear Shorya Tyagi,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
Dear Sir,
I'm Shaik Mazhar I had 89 Rs in my main 1 balance and the validity is 19th July only so I want to transfer this to other Airtel number, let me know how can I transfer my main 1 balance, my number is [protected].

Regards,
Shaik Mazhar.
Aircel Customer Care's response, Jul 25, 2017
Verified Support
Hi SHAIKH MAZHER,

We request you to dial *121*666# then follow the instructions to transfer balance.

- Only Main account balance can be transferred.
- This facility is only available for prepaid subscribers.
- For using Balance transfer service customer must have been an Aircel customer for at least 3 months.
- Count and Value limits on Balance transfer apply on transactions, at discretion of Aircel.

Warm Regards,
Aircel Social Media Team

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