[Resolved]  Aircel — could not send port message to 1900

Address:313001
Website:www.aircel.com

I want to port my number from aircel but when i send message to 1900, it doesn't get send. I tried asking help from customer care but they said i cant send message while i am roaming and i have to go to aircel office to resolve this issue.
There are no aircel offices in kothrud, pune and i cant go back to my hometown just to port my number.
I want you to complete my port request as soon as possible.
Regards,
Zainul
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Aircel Customer Care's response
Dear Customer(zainul ogna),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Screenshot of error:
Format of sending SMS:

Warm Regards,
Aircel Social Media Team
Verified Support
Jul 31, 2017
Aircel Customer Care's response
Dear Customer(zainul ogna),

We would like to inform you that we have not received any message for Port Out. Further, we request you to SMS ( PORT Number) and send it to 1900, and you get the SMS from 1901 with port number.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

How will you receive it when the message itself is not sent successfully. I am trying sending it since a week and now I am fed up.I am providing the screenshot, hope it helps.
Please do me a favor and initiate my PORT request from your side.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information