[Resolved] Aircel — data service validity date

 
1 Review
 Pari Prasad on Dec 29, 2017
Today i got an offer from aircel company through message. This offer was 2g data for 28 days so i recharged this plan charge 29rs before 2 hours. Then i got a message from company. But this message shows 7 days validity.. I am very disappointed for this... My number is [protected]. I hope you consider this complaint and solve this soon and validity date will be increase from 7days to 28 days..

data service validity date
Complaint marked as Resolved Feb 6, 2018

Complaint Status


[Dec 30, 2017] Aircel customer support has been notified about the posted complaint.
Verified Support
Aircel Customer Care's response, Jan 02, 2018
Dear Customer (Pari Prasad),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Mode of recharge:
Transaction ID:
The screenshot of the special offer received:

Warm Regards,
Aircel Social Media Team
Verified Support
Aircel Customer Care's response, Jan 04, 2018
Dear Customer (Pari Prasad),

We would like to inform that as checked, you recharged with MRP 29/- on Dec 29, 2017, 2:24:11 PM and received 1 GB/day 2G data for 28 days. Post consumption of 1 GB/day you will be charged with 2 paisa/10 KB. To check the data balance please dial *126*7#. No issue found at our end. You have got the correct benefits.

Our team tried to call you. However, the call was not answered at 12:13 PM.

Warm Regards,
Aircel Social Media Team
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    Aircel - data service validity date