[Resolved] Aircel — Deactivate data

SpeedWave Skating_Pro_Club

from Lucknow, Uttar Pradesh

Address:

Jodhpur, Rajasthan, 342001

There's a service activated on my aircel no. [protected]. i've called customer care so many times but they haven't deactivated it yet.
the service is of 75 mb 3g data in rs. 12 everyday they charge me rs. 12, although i've told them to deactivate it. please resolve it otherwise i will go to the consumer court and it will make the matter more problematic.

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Apr 23, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Aircel Customer Care's response Dear Customer(SpeedWave Skating_Pro_Club),

We request you to please dial ussd code *121*1203# to deactivate the PI 12 pack from your number.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 21, 2017

Aircel Customer Care's response Hi Ashish S Thakare,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

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Comments

neeleswari

from Coimbatore, Tamil Nadu

I recharged my Aircel num With the amount of 143 by 19.17.i got the msg like transtation successful my amount got debited but recharge unsuccessful kindly do the needful

Aircel Customer Care's response, Mar 21, 2017

Verified Support

Dear Neeleswari,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can assist you in best possible manner.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Mar 29, 2017

Verified Support

Dear Neeleswari,

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Ashish S Thakare

from Mumbai, Maharashtra

Mi ashish Thakare me aircel app ne recharge kela aani debit mazya account varun zale aaj 1 week zala tari refund milala nai mhanun mazya mitrana sangitale ki aircel sim card gheu naye mi police complete karnar aahe aircel var faltu service aahe

Aircel Customer Care's response, Mar 21, 2017

Verified Support

Dear Ashish S Thakare,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Mar 24, 2017

Verified Support

Dear Ashish S Thakare,

We would like to inform you that as we have checked and found no recharge on your number hence if amount debited from your account then the same would be credited back by bank within 5-6 working days as per the bank policy hence you need to get in touch with bank for further confirmation

Warm Regards,
Aircel Social Media Team

Xcess Jeans - Jeans Manufacturers

from Mohali, Punjab

Dear Sir /Madam,

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

Kishor Hira

Aircel Customer Care's response, Mar 21, 2017

Verified Support

Dear Customer(Xcess Jeans - Jeans Manufacturers),

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Mar 24, 2017

Verified Support

Dear Customer (Xcess Jeans - Jeans Manufa),

We would like to inform you that as per our records, the number has already been barred under SIM lost. Kindly cross check the same.

Warm Regards,
Aircel Social Media Team