[Resolved] Aircel — deactivate my mobile numbers | |||||
Hi, I have lost my cellphone that has two simcards of aircel. One is [protected] and another one is [protected]. The sim that is started with98 is registered at my mother's name and the sim that is started with 90 is registered at my name. I am fearing that none can misuse these no. So please deactivate these sim card as soon as possible. And make sure that it will be done today earlier morning so that i can issued new sim. Was this information helpful? | |||||
Aug 30, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Aircel Customer Care's response Dear Prankul Gupta, Please share the following information to confirm your identity so that we can forward your request (of blocking the SIM) to the team for the needful to be done: Alternate no.: Last recharge amount (for both the numbers, in Rs): Date of Birth (for both the numbers): Complete Address with PIN code (for both the numbers): Warm Regards, Aircel Social Media Team | |||||
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We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Date of offer message received (if received any offer):
Recharge Date:
Mode of recharge:
Transaction ID:
Warm Regards,
Aircel Social Media Team
We would like to inform you that the recharge of Rs 46.00 on 14th Jul’17 at 08:18:54 AM is found to be unsuccessful against your Aircel mobile number 7035878140. And, if the recharge does not get successful, the amount gets credited back to your bank account within five working days.
So, we request you to contact the concerned bank from which the recharge was done for the reversal of the debited amount, if the same is not credited back to your bank account within 5 working days.
Warm Regards,
Aircel Social Media Team