[Resolved] Aircel — Deduction of money without any cause

Suvo07

from Kolkata, West Bengal

Address:	Bardhaman, West Bengal, 713144
Website:	Www.Consumercomplaints.in

Sir,
Mobile number [protected]
Operator aircel west bengal

Very sadly state that please take necessary step for aircel
They just forget the pririty of the consumer.
Wothout any cause they deducted money from account
3rd time i face withing 1 month
As per last complaint in your portal they refund the deducted money
But i face again in
15.06.2017 sum of 35 rs
19.06.2017 sum of 30 rs

Fistly call to the caustomer care on 16.06 they told me to refund withing 1 hour no money back to my account

After that i call again their server issue

Today 19.06 again i call to inform both issue they said todays deduction is refunded but when they dnt told me.
But they said no refund possile for 15.06 deduction
Please take a look. Its all aircel fault they are fraud.

Kind attention required

+2 photos

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Jul 22, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Jun 14, 2017

Mathan muthu 's response Unsubscription full song download pack

Verified Support

Jun 20, 2017

Aircel Customer Care's response Dear Customer (Suvo07),

As conveyed earlier, you had been charged Rs 35 on 15/06/2017 and Rs 30 on 19/06/2017. We would like inform you that a total of Rs 65 (30+35) has been refunded to your account on 19/06/2017.

Warm Regards,
Aircel Social Media Team

Jul 06, 2017

Updated by Suvo07 Yup. Thank you for that I got this. And my request is please ensure in future I dnt have to face such problem.
Its very irritating service 3 time in month.. So please take a look.

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Comments

Pawan Devi

from Dighwara, Bihar

16 rupy ke recharge me full Talktime & 20p. Call local std 28 din ke liy! But 16 rupy ka talktime benefit nahi mila abhi tak'' recharge date.5/6/17 ko kiy the

Aircel Customer Care's response, Jun 20, 2017

Verified Support

Dear Pawan Devi,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Mode of recharge:
Transaction ID:

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Jun 28, 2017

Verified Support

Dear Pawan Devi,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

Mathan muthu

from Chennai, Tamil Nadu

Please unsubscribe full song download pack

Aircel Customer Care's response, Jun 20, 2017

Verified Support

Dear Mathan muthu,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Thanks & Regards
Aircel Social Media Team

kamakshya520

from Mumbai, Maharashtra

My aircel number [protected] is not working

Aircel Customer Care's response, Jun 22, 2017

Verified Support

Dear Customer (kamakshya520),

We would like to inform you that your number (9852666790) has been disconnected. Hence, we request you to visit the nearest Aircel store (with valid ID and address proof) to get further assistance in this regard.

Warm Regards,
Aircel Social Media Team