[Resolved] Aircel — E- Bill Name Error - Reg | |||
I have sent a mail regarding my name change on 12/08/2016. Finally i got a mail on 29/12/2016. That they have mentioned my name can be done on 22/12/2016. Again i have received bill with the same error. Then what They have done for this issue. 5 months they are doing the process of name change. I can't able to understand. What is the use of sending mails to them. Hereafter i wont suggest Aircel to anyone. Today also i have received a mail, error rectified on 19th Jan 2017. Was this information helpful? | |||
Mar 1, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 21, 2017 Aircel Customer Care's response Dear Nagarethinam, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Jan 28, 2017 Aircel Customer Care's response Dear Nagarethinam, We would like to inform you that as per your request Bill Cycle is 15 of every month, but name updated on Jan 17, 2017, Hence the same will reflect in upcoming bill. Warm Regards, Aircel Social Media Team | |||
 4 Comments | |||
Comments
Order Id; FCVW[protected]
I did a recharge from my Dad's email id i.e [protected]@gmail.com but there was an error in number. Recharge was made to [protected] instead of [protected]. Can this transaction be reversed? Sincere request, Satya
Recharge was made from Freecharge
I did a recharge from my Dad's email id i.e [protected]@gmail.com but there was an error in number. Recharge was made to [protected] instead of [protected]. Can this transaction be reversed? Sincere request, Satya
Recharge was made from Freecharge
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Hi Satya Dhoot,
We are forwarding your concern to the team. Meanwhile, kindly share the below details in order to look into your request:
Date of recharge:
Denomination of recharge:
Warm Regards,
Aircel Social Media Team
We are forwarding your concern to the team. Meanwhile, kindly share the below details in order to look into your request:
Date of recharge:
Denomination of recharge:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 27, 2017
Verified Support
Dear Satya Dhoot,
We would like to inform you that as per our concern team recharges made with your due consent are not subject of reversal.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per our concern team recharges made with your due consent are not subject of reversal.
Warm Regards,
Aircel Social Media Team
I am calling customer care from last 7 days and all the time i am listening that "we are facinating heavy traffic problem. Please call later". This is a very big problem.
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Animesh Haldar,
Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Feb 1, 2017
Verified Support
Dear sir/madam
I am C.Gunapadian i have lost my cellphone and sim card(aircel) no is [protected].Please block my sim card.
Regards
Gunapandian
I am C.Gunapadian i have lost my cellphone and sim card(aircel) no is [protected].Please block my sim card.
Regards
Gunapandian
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Monika Thamban,
We are forwarding your concern to the team. Meanwhile, please share the following details for your account security :
Last recharge amount :
Date of birth :
Registered name :
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We are forwarding your concern to the team. Meanwhile, please share the following details for your account security :
Last recharge amount :
Date of birth :
Registered name :
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 28, 2017
Verified Support
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We apologize the inconvenience caused. Please follow the below instructions to start DND on your Number.
1.By SMS (Toll Free)
Partially Blocked Registration: Type <START> <preference number> and send to 1909
2.Fully Blocked Registration: Type <START> 0 and send to 1909
3.By Call (Toll Free)
You may dial 1909 from your AIRCEL mobile to register.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team