[Resolved]  Aircel — full talktime recharge

Address:Ghaziabad, Uttar Pradesh, 201002

Sir
I recharged my mobile no [protected] with rs 30 by phone pe app on dt 9 jan 18. It was a full talk time offer but i got only rs 22.42.
And on 8 jan 18 and 10 jan 18 i recharged mobile no. [protected] with rs 30 and rs 30 by phone pe app. But i got only 43.35rs in total.
All these offers were fulltalktime offer.
I complained on 198. But they did not give any credit to me.
Plz give my balance talktime in my both phones.

Your

Sukhwanti
Mob no [protected]
Mob no. [protected]
Was this information helpful?
No (0)
Yes (0)
Feb 25, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2018
Aircel Customer Care's response
Dear Sukhwanti,

We regret the inconvenience caused. Kindly share the following information in order to look into your issue:

Transaction ID:

Warm Regards,
Aircel Social Media Team
Jan 13, 2018
Updated by Sukhwanti
For mobile no. [protected]
Transaction ID DLR[protected] dt Jan 8 4:09PM
Transaction ID DLR[protected]dt Jan 10 7:02PM
For mobile no.[protected]
Transaction ID DLR[protected] dt Jan 9
Verified Support
Jan 15, 2018
Aircel Customer Care's response
Dear Sukhwanti,

Apologies! We would like to inform you that the Mobile No. and Transaction ID you have shared with us is showing as Protected. Hence, requesting you to share the following details via DM.

Transaction ID:

Please follow the link below to reach out for DM:

https://www.consumercomplaints.in/sendmail/?uid=2854866

Warm Regards,
Aircel Social Media Team
Jan 16, 2018
Updated by Sukhwanti
Sir
No response. Why?
Verified Support
Jan 16, 2018
Aircel Customer Care's response
Dear Sukhwanti,

We would like to inform you that the Mobile No. and Transaction ID you have shared with us is showing as Protected. Hence, requesting you to share the following details via DM.

Transaction ID:

Please follow the link below to reach out for DM:

https://www.consumercomplaints.in/sendmail/?uid=2854866

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 24, 2018
Aircel Customer Care's response
Dear Sukhwanti,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information