Aircel — I cant send port message to 1900

Address:

Palakkad, Kerala, 678001

I am trying to port my aircel number as i am facing network issues. but i am not able to send port messege to 1900 neither am not able to do calls. The network has been down since two or three weeks and I am not able to make any calls on either receive any calls. When I tried to contact Aircel through my another number I am not able to get connected to customer care executives. As Aircel was my main contact number I am missing a lot of calls and messages and I need to solve this issue as fast as possible.my phone number is [protected] and my email id is : [protected]@gmail.com

please do reply