[Resolved]  Aircel — i got an offer from aircel mobile apps but aircel refused to give this offer

Dec 27, 2017

Aircel Customer Care's response Dear Customer (Saikatpaul68),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:

Transaction ID:
The screenshot of the offer received:

Warm Regards,
Aircel Social Media Team

Dec 29, 2017

Aircel Customer Care's response Dear Customer (Saikatpaul68),

As per system validation, no such segmented offer is found in your account (i.e. unlimited call for 28 days and 1 GB data per day for 84 days). So, you have received the benefits as per open market existing offer on the mentioned recharge.
The open market benefit is unlimited local & STD mobile calls + 1 GB 3G/2G per day (call limit of 250 min/day and 1000 min/week for all local + STD mobile call). Post limit, local & STD mobile calls will be charged @25p/min and post 1GB data, speed will be throttled to 16 Kbps. This pack has a validity of 28 days.

Warm Regards,
Aircel Social Media Team