[Resolved]  Aircel — i have postpaid sim in aircel and i want to change to prepaid...

Address:Tiruvannamalai, Tamil Nadu, 632512
Website:aircel

I want to change my postpaid sim to prepaid so i take port number from aircel and give mnp request from airtel in two times when i give request the message come from airtel that message was your request for porting the [protected] to airtel has been received. But still not change i contact airtel customer care and aircel customer care but they dont give correct answer for me every month i paid postpaid bill for aircel kindly help to change my postpaid number to prepaid..

Thanking you

R. Dhanasekar
[protected]
+2 photos
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Oct 23, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Aircel Customer Care's response
Hi DhanasekarRajendran,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 22, 2017
Aircel Customer Care's response
Hi DhanasekarRajendran,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I am a customer of Aircel pre-paid and Mobile Number is
[protected] using since, 8 year but the sim card not working now
(Sim card registration failed)
please activated the same as early as possible.
Thanking you!
Aircel Customer Care's response, Sep 21, 2017
Verified Support
Dear Customer (kumar D123),

We regret to inform you that your number (9095741061) has been disconnected from our end and hence we won't be able to assist you in this regard anymore.
So, we suggest you visit/contact your nearest Aircel store with your valid ID and address proof to get further assistance in this regard.

Warm Regards,
Aircel Social Media Team

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