[Resolved] Aircel — International Roaming not yet activated

Rameshpit

Address:	600010
Website:	www.aircel.com/AircelWar/appmanager/aircel/chennai?_nfpb=true&_pageLabel=customercare_contactus_

Hello,
I have deposited Rs.3000 for my International Roaming on Feb 8th 2017. It reached Washington DC on Feb 13th 2017 and was expecting my International Roaming Plan should have been activated. But it has been 2 weeks since I landed but nothing was activated. Below are details of my cell phone & plan detail. Please look into this ASAP.

Name: Ramesh Pitchaimuthu
Mobile #: [protected]
Plan details: max value 149-plan

Looking forward to get resolved my issue.

Thanks,
Ramesh

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Apr 4, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Aircel Customer Care's response Dear Customer(Rameshpit),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Alternate No.:
Mode of payment:
Store address where amount paid:

Warm Regards,
Aircel Social Media Team

Verified Support

Mar 02, 2017

Aircel Customer Care's response Dear Rameshpit,

We would like to inform you as per your request International roaming has been activated on your number.

Warm Regards,
Aircel Social Media Team