Aircel — Irritating long cheap ads before each and every call

i am from chennai. few years back this happened. There is no way to get hold of a aircel customer care executive on phone, 121 is a joke. emailed many times with no result. then went in person to customer care and made a complaint. it stopped after few days.
It has started again now. this time early morning my aunt had low sugar and went into shock, called 108 and this stupid #%$^# aircel promotion song is coming up. this is the highest form of intrusive advertising strategy. I am gonna sue them this time if its not pulled off for everyone, not just me.

Hi Faizan Shaikh,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Faizan Shaikh,

Tried calling to you but your number is not reachable however as per your concern regards to promotional offer playing before the call is part of promotional activity for few days. Currently we are unable to remove it on immediate basis.

Regards,
Aircel Social Care Team

Promotional for few days? Lol I'm getting ads since so many months. What is the meaning of few days in your dictionary? It has been 15 days and yet you haven't solved my complain. Don't say my number is unreachable. Your network goes on and off. Roaming even in Mumbai. Cheap aircel. Ads of 5 7 seconds still coming.

Dear Faizan Shaikh,

We are re-escalating your issue and will update you soon.

Regards,
Aircel Social Care Team

Dear Faizan Shaikh,

As updated earlier that currently we are unable to remove the Pre call offer announcement as of now from your number since the same would be automatically removed after few days.

Regards,
Aircel Social Care Team

As promised by aircel to remove the pre call offers after a few days. They didn't remove it yet.. Even after 5 months. They are simply ullu banaoing. Fraud company. Please people think before buying a sim or Porting. Call drops network issues ads etc etc etc.

Hi Faizan,

Regret for the inconvenience caused. We are re-escalating your issue and will soon share an update.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear Aircel, due to your nonsense ads before calling, I was unable to call immediately to my parents during emergency. Please close this asap or face action. You do not have rights to play with someone's life. Thanks!

Dear Aircel, due to your nonsense ads before calling, I was unable to call immediately to my parents during emergency. Please close this asap or face action. You do not have rights to play with someone's life. Thanks!

Seems like aircel is insulting and irritating customers yaar. It is too much. Those who calling to aircel also have to listen this x..x..xxxxx..x bledy adds.
Telling lies like you are not able to stop that thing. Customer care people are telling simply that customers have to suffer this.

Once i asked customer care person that i need to port this to some other networks. They were very happy to give me the instructions about how to port to another networks. Then what the hell yaar. Shut down your networks and go to hell. Then verybody will change their networks.

Dear Aircel Customer Support Team,

It is really annoying to listen to the cheap advertising voice overs each and every time we make a call. You guys should take an immediate action to stop this nonsense. We are paying you to make and receive calls, not for listening to your blabberish advertisements.

Hello this aircel number is always annoying me before every call by giving useless ads please stop this

Response immediately

Just because of such ads before calls i am going to port. So annoying!!

Ive informed Aircel Team, also sent multiple emails regarding the same, adds playing before each and every calls, they asked me to send email to [protected]@aircel.co.in, which I already did. I got a call from the team and they said they cannot remove the same. So i've ported my 2 aircel numbers.

Will not at all recommend this Aircel service to any other.