[Resolved]  Aircel — MNP still not process

Address:East Khasi Hills, Meghalaya, 793003

Sir

I have applied for MNP but still not yet process, its been many days that I applied for it, I already paid bill also, I dont want to use postpaid anymore coz more facilities are available with other service provider mostly internet falilities as with you only 1 GB 3g its a big loss as compared to other service provider prepaid 3G offer so Kindly process it as soon as possible
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Jun 27, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
Aircel Customer Care's response
Dear Customer (namkala),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
May 26, 2017
Aircel Customer Care's response
Dear Binith Tiwari,

We are forwarding your issue to our team. Meanwhile, kindly share the following details to assist you better:

Alternate no.:
Last recharge amount:
Date of Birth:
Complete Address:

Thanks and Regards,
Aircel Social Media Team
Verified Support
May 26, 2017
Aircel Customer Care's response
Dear Customer (namkala),

Post system validation, it has been found that the Port-Out request of your number [protected] on 26-Apr-2017 with UPC-DN525574 was rejected due to unpaid outstanding payment. The validity of the mentioned UPC got expired on 06-May-2017.
Hence, we request you to generate a new/fresh UPC to place a fresh port out request and please clear all the unpaid bill before placing the new port-out request.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

My sim was stolen by some one. He is still using it. My no. Is [protected] can u please block is as soon as u can.
Aircel Customer Care's response, May 26, 2017
Verified Support
Dear Binith Tiwari,

We request you to share the following details to proceed further:

Alternate no.:
Last recharge amount:
Date of Birth:
Complete Address:

Thanks and Regards,
Aircel Social Media Team

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