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[Resolved]  Aircel — mobile disconnected aircel chennai

Address:Chennai, Tamil Nadu, 600013

Dear team,

I am using aircel prepaid connection at chennai for past 12 years, i haven’t faced any issues as of now..

From past 3 days the connection got disconnected it seems (Due to aadhar linking).

I am not able to link aadhar for next 2 days as i am out of country for training from past 2 months..

Request you to extend the connection till saturday 21.10.2017, i will be in person and submit the required documents at the store..

Mobile number [protected]
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Nov 29, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2017
Aircel Customer Care's response Dear Customer (Habeeb85786),

We would like to inform you that your number ([protected]) is very well active at our end and no other issue has been found. So, we request you to visit any nearby Aircel store with your SIM card, an ID proof and an address proof to get your SIM checked or replaced (if needed) as soon as you return to India.

Warm Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

I have not used my aircel sim since 2 months i have used today and it is not showing signal i think my sim has been closed my sim is alright
Reply
Aircel Customer Care's response, Oct 20, 2017
Verified Support
Dear Dewansh Dikshit,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 30, 2017
Verified Support
Dear Dewansh Dikshit,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
I am from tamilnadu living in oman .I have aircel number which I use when I reach cheñai airport.but nowadays aircel music connect pack has activated automatically and detecting every month money from my balance. I can't able to cal from oman.pls help me asap
Reply
Aircel Customer Care's response, Oct 21, 2017
Verified Support
Dear Shamila,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction:
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 30, 2017
Verified Support
Dear Shamila,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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