[Resolved]  Aircel — mobile phone service

Address:Erode, Tamil Nadu, 638011

I am using a mobile phone service offered by Aircel for more than 6 years. It is in post paid scheme. Now, I like to shift to Prepaid scheme. On approaching Customer care center located at Erode, I did not get any appropriate service. What I should need to do to switch over from Post paid scheme to Pre paid scheme.
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Feb 6, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
Aircel Customer Care's response
Dear Customer (S. Siva Shanmugam),

As per our system check, informing that your shared number ([protected]) has already been Ported Out from Aircel.
Regarding your query of Postpaid to Prepaid migration, we request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. Concerned Aircel number

Warm Regards,
Aircel Social Media Team
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