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[Resolved]  Aircel — money being deducted without reason

Address:Mumbai City, Maharashtra

I m a aircel consumer no.[protected].

Money keeps being deducted for service i have not subscribed to like "india exotic" "bollywood gossip"... Today 20rs ve been deducted for "lehren tv" for 3 days after which they will deduct more 20 rs every 3 days...
What fraud is this company doing???
Is this a service provider or some scam running to steal from people??

No wonder customer satisfaction is the lowest.. Just 30%.

Give my money back. Or i will ensure the company closes operations.

Where there's a monica.. Only criminals & fraud activities go on...
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Jan 22, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 11, 2017
Updated by Shunyyo Bakshi Wherever there's a Khushi or deepti or Monica... All these chammiyas ever do is Fraud or criminal activities...

Not just they do that but also promote such activities...
Dec 11, 2017
Updated by Shunyyo Bakshi When u cannot handle small complaints ..how does the company hope to survive in this fierce competition ???
Dec 11, 2017
Updated by Shunyyo Bakshi Every 2-3 days money keeps being deducted..& if the net package gets over ..the entire balance is WIPED OUT... In which country does 10 mins of surfing without a pack costs 250/- RS... ???

I[censored] cannot do ur jobs ..LEAVE !!!

THERE R MANY ...MANY . WHO'LL TAKE THAT JOB IN A SEC & DO MUCH BETTER THAN YOU.
Dec 11, 2017
Updated by Shunyyo Bakshi Now I get a call from Aircel... They're are willing to REFUND RS:80/- ..BUT ONLY TO MY BANK ACCOUNT...FOR WHICH THEY NEED MY DEBIT CARD NO. & OTHER DETAILS ...
THEY REFUSED TO MAKE THE PAYMENT TO MY PAYTM ACCOUNT...
THEY REFUSED .
& SAID THE SYSTEM DOESN'T ACCEPT PAYTM...

WHY??? WHEN RECHARGES ARE DONE ... PAYMENT IS ACCEPTED BY PAYTM ACCOUNTS ..
WHY CAN'T THEY DEPOSIT THE MONEY THERE??? .
IT MAINTAINS A RECORD WHICH IS LEGAL

WHY THEY NEED MY BANK ACCOUNT DETAILS...???
SO THAT EVERY NEXT DAY THEY CAN STAL DIRECTLY FROM MY BANK ACCOUNT ???

MORE FRAUD ?!
Dec 11, 2017
Updated by Shunyyo Bakshi GOT A CALL FROM AIRCEL FROM NO.[protected].

THEY REFUSED TO DEPOSIT THE MONEY IN PAYTM ??? .
WHY???? IT MAINTAINS A RECORD WHICH IS LEGAL..!!! And

Even the Govt promotes Cashless transactions

WHY THEY NEED ONLY MY BANK ACCOUNT DETAILS...???
SO THAT EVERY NEXT DAY THEY CAN STEAL DIRECTLY FROM MY BANK ACCOUNT ???

MORE FRAUD ?!
Verified Support
Dec 11, 2017
Aircel Customer Care's response Dear Customer (Shunyyo Bakshi),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Regarding your deduction of Rs.250:

Date & Time of deduction:
Any message received upon deduction:

We would like to inform you that regarding your VAS deduction due to "Lehren TV", we have forwarded your issue to our team.

Warm Regards,
Aircel Social Media Team
Verified Support
Dec 12, 2017
Aircel Customer Care's response Dear Customer (Shunyyo Bakshi),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Complaint comments 
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Comments

My aircel network is not showing signal since 2days..what happened wid dis aircel.problem appearing since 2days.still it seems like it won't resolve.can u plz resolve da problem.as soon as possible.u
Reply
Aircel Customer Care's response, Dec 12, 2017
Verified Support
Dear Zoya,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Dec 20, 2017
Verified Support
Dear Zoya,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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