[Resolved] Aircel — My 57 rs. balance deducted

jainashu007

from Lucknow, Uttar Pradesh

Address:	Jaipur, Rajasthan, 302018
Website:	www.aircel.com

Aircel company is now cheating their customers.. They deduct my 57 rs. Balance without any reason.. They started vas on my no. Without any activation.. I did not active any plan.. But they deducted my balance 0n 19th april.. Now customer care service is also making fool me.. I need my balance.. Otherwise i am going to change sim.. And i suggest you all.. Do not use aircel.. They are cheating peoples.. Pls send my balance again..

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May 25, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Aircel Customer Care's response Dear Customer (Jainashu007),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Any message received upon deduction (screenshot):

Thanks and Regards,
Aircel Social Media Team

Verified Support

Apr 22, 2017

Aircel Customer Care's response Dear Customer (Jainashu007),

We would like to inform you that we have checked your account details and have found that RAJSTD57 Pack was activated on your number after due consent from you. However, as a one-time service gesture, a waiver of Rs.57 is being effected in your account which will reflect within 24 working hours.

Thanks and Regards,
Aircel Social Media Team