[Resolved] Aircel — my aircel sim is showing invalid

pk19984

from Delhi, Delhi

Address:

Ambedkar Nagar, Uttar Pradesh, 224145

My aircel sim no [protected] invalid in the last week 08.11.2017. But last one month my mobile not working. Present time my mobile is ready for working but sim show invalid. Please my request accepted and problem solved. I have aircel sim 7th year loaded but no any problem. But one month my mobile is damaged and showing sim invalid. So pls. Solved my problem.

Thanks
Pramod kumar
Ntpc tanda
Ambedkar nagar
Uttar pradesh
Mobile no. [protected]

+1 photos

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Dec 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

Aircel Customer Care's response Dear Customer (pk19984),

Thanks for contacting us. We would like to inform you that as per our system check, it is found that your number ([protected] ) has been disconnected under ZMU (Zero Monthly Usage). Hence, we are unable to assist you further in this regard.

Further, we request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs

Warm Regards,
Aircel Social Media Team